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Logmein Rescue Technician Console Download For Mac

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Technician Console as a desktop application is available for technicians both on Windows and Mac computers. The desktop app offers the same set of features as the browser-based version. The only difference is that it runs as a standalone executable, which means it can be launched with a single click – no browser required. This application works fine with Mac OS X 10.5.0 or later. This Mac app was originally developed by LogMeIn, Inc. The following version: 1.0 is the most frequently downloaded one by the program users. LogMeIn Rescue for Mac lies within System Tools, more precisely Remote Computing. Our antivirus scan shows that this Mac download is malware free. Upon entering your LogMeIn Rescue credentials at the Rescue website or in the Rescue Desktop Technician Console, you are prompted to set up an additional way to verify your account. The Set up two-step verificationpage is displayed. On the Set up two-step verification page, click Set up two-step verification. Click this link to download the Technician Console for Mac app. In the Downloads box, double-click LogMeInRescueTechnicianConsoleMAC.dmg. Follow instructions to drag the LogMeIn Rescue icon to your Applications folder. The application is now installed on your computer.

HELP FILE

How to Start a PC/Mac Session via PIN Code

Logmein Rescue App Download

This article gives guidance to Rescue technicians.

Follow this procedure to connect to a customer using a PIN code. Microsoft office 2008 free download.

The agent's Technician Group must have permission to start Private Sessions. Goldwave download for mac.

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What Is Logmein Rescue

Logmein tech console

What Is Logmein Rescue

The agent's Technician Group must have permission to use the PIN Code connection method.

  1. On the Session toolbar, click New Session.
  2. Type the customer's name or other identifier in the Name field.
    You will use this name to identify the session on the Active Session tab and in the Session List.
  3. Select the PIN Code tab.
  4. Click Create PIN Code.
    Rescue generates a 6-digit PIN code and displays it in the Generate New Session window and in the Session Log.
  5. Ask the customer to go to the PIN code entry site.
    Desktops and notebooks connect at www.LogMeIn123.com.
    Tip: Cannot access www.LogMeIn123.com? Try www.123Rescue.com.
  6. The customer enters the PIN and clicks Connect to technician.
    The customer will see a dialog box asking him to download the Rescue Applet.
  7. Tell the customer to download the Applet.
    The download should take about 15 to 30 seconds.
    Note: The download procedure may vary depending on the customer's operating system and browser.
  8. Once the download is complete, ask the customer to click Run to execute the Applet.
    Once the Applet is installed, the customer status will change from Connecting to Waiting.
  9. Pick up the session by selecting it in the Session list and clicking Start.

Logmein Rescue Download For Windows

You can now use the Technician Console to deliver remote support.




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